Last updated: May 19, 2026
Who we are
Shokz (referred to as “we”, “us”, or “our”) operates the website https://shokz.cyou/. This Privacy Policy explains how we collect, use, and protect your personal information.
Information we collect
We collect information that you voluntarily provide to us when you:
Place an order (name, email, shipping address, billing address, payment details)
Create an account
Contact customer service (email correspondence)
Subscribe to marketing emails (if any)
Automatically collected information
When you visit our Site, we may automatically receive certain technical information such as your IP address, browser type, device type, and browsing actions. We use cookies to improve your experience – you can disable cookies in your browser settings.
How we use your information
We use your personal information to:
Process and fulfill your orders (including shipping and returns)
Communicate with you about your order or customer service requests
Detect and prevent fraud
Improve our Site and services
Sharing your information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
Service providers that help us operate the Site, process payments, or ship orders (e.g., payment gateways, shipping carriers). These parties are contractually bound to keep your data confidential.
Law enforcement or legal authorities if required by law.
Data security
We use industry-standard SSL encryption to protect your data during transmission. However, no method of transmission over the Internet is 100% secure.
Your rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications
To exercise these rights, contact us at info@shokz.cyou.
Children’s privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy occasionally. The “Last updated” date at the top will change accordingly.
Contact us
For privacy-related questions: info@shokz.cyou
Or write to:
Shokz Privacy
5730 224th Street 1FL
Oakland Gardens, NY 11364
United States