Who is Shokz?
Shokz is a customer-focused online retailer dedicated to delivering high-quality products to customers across Canada. We believe that shopping online should be simple, transparent, and worry‑free.
What we offer
Free shipping to all Canadian addresses (5–8 business days delivery)
30‑day free returns – no restocking fees, no hidden charges
Responsive customer support – email and phone support available Monday–Friday, 9 AM – 6 PM Eastern Time
Our business address
5730 224th Street 1FL
Oakland Gardens, NY 11364
United States
Contact us
Email: info@shokz.cyou
Phone: +1 646-249-4723
Hours: Monday–Friday, 9:00 AM – 6:00 PM (ET)
Our promise
We are committed to being honest and transparent. Every policy on this site – shipping, returns, privacy, and terms – reflects how we actually operate. If you ever have a question or concern, our customer service team is just an email or phone call away.
Why we only ship to Canada
For now, we focus exclusively on serving Canadian customers so we can provide fast, reliable, and free shipping without complications. We hope to expand to other regions in the future.